At Palengke, customer satisfaction is our number one priority. If for some reasons you’re not satisfied with an order, you may be able to return it and your payment be refunded or exchange your order depending on the shop’s policies on return and refund. Please check the shop policies on return and refund.

Following are several ways to contact the seller directly:

• Through the Quick Info contact form located in the left hand corner of the shop page.
• Via the Live Chat found at the bottom right of the shop page.
• Using the contact details of the shop like shop address, contact numbers or email address if provided.

If for any reasons that you are unable to contact the buyer directly, please open a ticket and we will do our best to sort out your issue with the seller.