• Palengke is a Filipino themed UK marketplace. Anyone can open their Palengke shop for free though we may limit the number of shops available depending on quota we have decided to keep our Palengke an effective and efficient marketplace. Palengke is free to use and seller must be based in the United Kingdom.
  
• You can list any product in your Palengke shop as many as you want but we reserve the right to put caps or limit to your product listings where necessary to maintain efficiency of our shared resources. Some products may not be allowed to be posted in Palengke. Please check the types of products that are prohibited in Palengke UK.
• Repeated listing of the same product without any additions or variations may be removed without notice.
• Your product is your sole responsibility. Make sure it doesn’t infringe any copyright nor violate any regulations imposed upon the types of your products. Should a report be received about your product infringing a copyright, trademarks or falling short of any current regulations, we will remove the product without notice. Repeated offenses may result to permanent termination of your Palengke shop.

Though we generally accept any products in Palengke, there are products that are prohibited and we have a zero tolerance policy for these prohibited items.

Following are reasons for certain items being prohibited in Palengke UK:

• Illegal items and activities including counterfeit and misleading items
• Items that promote, support or glorify hatred and racism.
• Items that are harmful and inciting, support or glorify violence and self-harm.
• Other Items that are unlawful or presents legal, physical and moral risk to the community.

The types of items prohibited or restricted on Palengke are…

• Tobacco, Drugs and drug paraphernalia, unbranded/prescription medical drugs.
• Live animals, materials made from endangered species, human remains.
• Dangerous items like any kinds of weapon, recalled items, hazardous materials and chemicals.
• Religious cult materials, occult and black magic (anting-anting), and anything that incites hatred, racism, violence and self-harm.
• Pornography, adult materials and mature content.
• Illegal items and activities including any regulated or internationally controlled items.
• Other items that we see as inappropriate or simply not in the clean and good purposes of Palengke UK.

If unsure, please contact us for information. Sellers who knowingly or unknowingly violated this policy can be subject to immediate suspension or termination of account as per our Terms and Conditions.

All payments shall be made outside Palengke and it’s entirely the responsibility of buyer and seller. You can offer cash-on-delivery, bank transfer or PayPal/Debit/Credit card payment if you have the facility to receive these online payments.

Sellers set their own rules regarding shipping of the products or delivery of services. It is a full responsibility of the seller to make sure the buyer receives the product or services in good order and at a reasonable time.

As shipping processes take place outside Palengke, sellers must agree to the following:

• Specify clearly your postage cost as well as processing/dispatch time in your product post. Please fill out your Shipping Policy located at the Shipping Info underneath the Product Description.
• Specify which courier you’ll use and provide your buyer a tracking information if available.
• Be accurate in writing both the ship to and ship from addresses.
• Mark the order as ‘Completed’ when you dispatch the item.

Sellers set their own rules regarding returns and refunds. It is a full responsibility of the seller to accept returns or refunds depending on the type of product or services they are selling.

• Specify clearly your policy on return and refund. Please fill out your Refund Policy located at the Shipping Info underneath the Product Description.

• Although shop owners have sole responsibility of their products, services, and any transaction with the buyer, we may at times help out in resolving issues with the buyer regarding payments and product. We will sort out issues with PayPal but we can’t guarantee a resolution in your favour.
• To minimize any issues, we advice all shop owners to always keep your shop in good standing. Your shop and products have to comply with Palengke’s policies, as well as local laws and current regulations.

• As a responsible seller at Palengke, it is your responsibility to use the personal details of your customer safely and solely for the purpose of the transaction and never disclose them to any third party for any reasons without the consent of your customer.
• Should the customer requests removal of his/her personal details, this should be done immediately in its entirety.
• Please check our Privacy and Cookie Policy for more information.

• Palengke offers free home page advertising of Palengke shops and any of their featured products in random and is entirely be decided by Palengke UK.
• Latest products and most popular products will be automatically displayed in the home page’s 12-products displays.
• Palengke reserves the right to advertise any shops or products to any of its pages at anytime and any duration.
• Palengke shops may advertise their products to any websites, social media channels, online or offline marketing and can link back to palengke.co.uk.
• Palengke reserves the right to charge shop owners of any special or featured advertisement or remove advertisements for any reason at any time.